Fetch! Pet Care

Terms & Conditions

Effective Date: 29 June 2026

Welcome to Fetch! Pet Care. These Terms and Conditions govern your use of our website and the in-home pet care services we provide. By using our website or requesting our services, you agree to these Terms.

Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with the website or other users.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt unauthorized access to our servers or systems.
• Copy, reproduce, or distribute website content without permission.
• Use information from this website for illegal purposes.

Services Provided

Fetch! Pet Care provides professional in-home pet care services including:

• Dog Walking
• Pet Sitting
• Overnight Pet Care
• Puppy Care
• Cat Care
• Pet Taxi & Transportation
• Medication Administration (where applicable)
• Customized Pet Care Visits
• Vacation Pet Care
• Daily Drop-In Visits

All services are subject to availability, pet suitability, location coverage, weather conditions where applicable, and operational limitations.

Service Requests & Communication

When contacting Fetch! Pet Care by phone, email, or through our website, you agree to provide accurate and complete information regarding your pets, property, and requested services.

Providing incorrect or incomplete information may delay scheduling or prevent us from delivering the requested services.

Pricing & Payments

Service pricing depends on several factors including:

• Type of pet care service requested
• Number of pets
• Visit duration
• Frequency of visits
• Holiday or weekend scheduling
• Special care requirements
• Location

Final pricing will be confirmed before services begin whenever possible. Accepted payment methods will be communicated before or at the time of booking.

Scheduling & Appointments

Although we strive to provide services as scheduled, appointments may be adjusted due to:

• Weather conditions
• Caregiver availability
• Emergency situations
• Pet health or behavioral concerns
• Events beyond our reasonable control

We do not guarantee exact service times unless specifically agreed upon in writing.

Pet Owner Responsibilities

Customers are responsible for:

• Providing accurate information about their pets.
• Ensuring pets are properly vaccinated where required.
• Informing us of any medical conditions, behavioral issues, or special care requirements.
• Providing safe access to the property.
• Ensuring pets have appropriate food, medication, and supplies available during scheduled visits.

Fetch! Pet Care is not responsible for:

• Illnesses or injuries resulting from undisclosed medical or behavioral conditions.
• Damage caused by pets to the owner's property or third parties.
• Losses resulting from inaccurate information provided by the customer.
• Events beyond our reasonable control.

Limitation of Liability

To the fullest extent permitted by applicable law, Fetch! Pet Care shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

Our liability is limited solely to the professional pet care services agreed upon at the time of your booking.

Third-Party Links

Our website may contain links to third-party websites for your convenience. These websites operate independently, and Fetch! Pet Care is not responsible for their content, security, availability, or privacy practices.

Intellectual Property

All content available on this website, including text, images, graphics, logos, website design, icons, branding materials, and related content, is the property of Fetch! Pet Care or used under appropriate license.

Unauthorized copying, reproduction, modification, or distribution is strictly prohibited without prior written permission.

Privacy Policy

Your use of this website is also governed by our Privacy Policy. By using our website, you agree to the collection and use of information as described in our Privacy Policy.

Changes to These Terms

Fetch! Pet Care reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the revised Terms & Conditions.

Contact Information